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Terms and conditions
The terms & conditions set out on our website includes those on the ‘Shipping‘and ‘Warranty ‘ pages. By using our website and services, you agree to be bounded by the following Terms and Conditions. If you do not agree with these terms and conditions or any part of these terms and conditions, you must not use our website.
Browse through our website and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.
For new customers, an account can be created when checking out.
For existing customers, please login to your account when prompted in the checkout page.
We accept Debit/Credit card payment via third party payment gateway. If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake on our end.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us.
We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason.
In the case of a change of price, we will always contact you first to ensure that the price is acceptable. All items remain the property of EDISONmama.com.au until paid in full.
All items available for online purchase are not guaranteed to be in stock at the time of order processing.
All items are subject to availability. In the eventuality of an item becoming out of stock, we will advise you of the new delivery time and you will be offered the option of an alternative or a refund.
You can correct on your order up to the point at which you click on submit or make payment on the final page of our ordering process.
Once you placed an order on our website, our system will automatically notify you by email as soon as possible to confirm receipt of your order.
Payment, pricing, promotions & discount coupons
Payment will be done via third party payment gateway.
All promotions are subject to availability.
Discount coupons are non-refundable and non-exchangeable.
EDISONmama.com.au reserves the right to change or end any promotions without prior notice.
Some of our products may be placed under pre-order status while it is being restock.
The ‘Estimated stock arrival date’ is the expected date where the shipment arrives at our warehouse, it does not mean the actual delivery date.
The delivery will take another 3 to 7 working days once the shipment arrives.
EDISONmama.com.au reserves the right to remove any product temporarily or permanently from the website at any time without prior notice.
All products sold through the website are intended for domestic use only and not commercial or industrial use unless otherwise stated.
Commercial or industrial use of the products may cause the applicable product warranties to become void.
A separate ‘Commercial Warranty’ will be offered should the products are required for commercial use, please kindly check with our customer service for more information.
Actual colours of products may vary slightly since every device has a different capability to display colours and that everyone sees these colours differently.
Our warranty covers manufacturer defects for electronic devices only.
EDISONmama.com.au reserves the right to whether a benefit under this warranty may be claimed and decide whether the items should be repaired or replaced.
The warranty will end immediately if the product becomes defective because of misuse or a lack of proper care and maintenance.
The warranty only applies to the original purchaser only who may not assign or transfer any benefit conferred by this warranty and a person who is not the original purchaser shall not have any rights to benefit from any of these terms and conditions.
Replacement items may take up to 5 days to 2 months subject to availability.
For defective items
Please contact us within 3 days upon delivery by emailing us at info@edisonmama.com.au if any product is defective.
EDISONmama.com.au reserves the right to send replacement parts to make the item complete and provide exchange only if the item is severely damaged and beyond repair.